Not resolved
0 comments

I bought a bedroom set for my 2yr old daughter on may 23rd. After I called to request the status of the order I was told that there was delay because of the nightstand. I contacted PBK customer care & I was informanded by email & phone that the order was complete, to make a delivery appointment.

After 9 weeks, to my disbelief, the trundle was missing so I refused to accepect it!

As a costumer I ask, what do I need to do to get what I paid for? This is unacceptable! Terrible customer service!!

Ana Moran

Product or Service Mentioned: Pottery Barn Kids Shipping Service.

Reason of review: Order processing issue.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Pottery Barn Kids Reviews

  1. 82 reviews
  2. 39 reviews
  3. 12 reviews
  4. 3 reviews
  5. 1 review
Pottery Barn Kids reviews