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I ordered packback and lunchbox for my 2 granddaughters starting kindergarten on August 15th standards shipping . One backpack had a delivery for August 31st the rest of the items are no longer AVAILABLE and are on back oreder!

The packback that was suppose to be delivered August 31st, then became back order too! I have called customers service at least 9 times ! It so sad , the people working for them have to complaint after complaint!!

SAD!!! DON'T ORDER FROM THIS COMPANY!

Product or Service Mentioned: Pottery Barn Kids Shipping Service.

Reason of review: Order processing issue.

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PotteryBarnKidsSocialTeam
#1370323

Please accept my apologies for the availability issues of items in your order. I would love to look into this for you and provide some additional information.

A private message has been sent with my contact information. Please feel free to contact me at your earliest convenience.

Best regards,

Jamie

Pottery Barn Kids Social Media Team

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