Contact Information

Pottery Barn Kids Phone Numbers

Toll-Free Number:

  • (800) 993-4923 From United States
  • (855) 860-1080 from Canada
  • (800) 993-4923 From United States
  • (405) 717-6138 Outside U.S./Canada
  • (800) 541-1262
  • (405) 717-6139
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Pottery Barn Kids Email:

Corporate Office Address:

Pottery Barn Kids
3250 Van Ness Avenue
San Francisco, California 94109
United States



Other Info:

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Summary of Pottery Barn Kids Customer Service Calls

03:58 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Pottery Barn Kids to Ask about:

Activation/ Cancellation Question:

  • “Cancel”
  • “My order was canceled”

Payments and Charges Question:

  • “The 25% discount won’t apply and it worked yesterday”

Return/ Replace Question:

  • “Return”

Request for Information Question:

  • “Confirm purchase”

Other Question:

  • “Promotion code not going through”
  • “Need a receipt”
  • “A Supervisor was supposed to call within 24 hrs from thurs 9/26, was”

Pottery Barn Kids Rating Stats

1.7 out of 5 stars
based on 137 reviews
See all 202 reviews

Rating trend


Pottery Barn Kids Return Policy
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Pottery Barn Kids Delivery Policy
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Pottery Barn Kids Terms of Service
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Pottery Barn Kids Privacy Policy
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Top Pottery Barn Kids Services

Customer Care, Shipping Service, Manager

Top Pottery Barn Kids Products

Backpack, Bed, Website

Pottery Barn Kids Pros and Cons

Pros: Products, Nightmare, Items available for purchase, Good product, Delivery people were nice

Cons: Customer service, Very poor customer service, Lack of real solution, Horrible customer service, Lack of communication and information


Pottery Barn Kids is a company that offers a wide selection of furniture, beddings and accessories for childrens room. Pottery Barn Kids provides products for furnishing girls' room, boys' rooms, baby rooms, and playrooms. Moreover, at Pottery Barn Kids you will find a wide range of gifts and presents for baby showers, birthdays and other occasions. The company ships to more than 75 countries. Pottery Barn Kids was founded in 1999, and since then it has been offering high quality products at affordable prices. All products provided by Pottery Barn Kids correspond to all standards. Today, Pottery Barn Kids has more than 90 stores all over the USA and Canada.

Pottery Barn Kids reviews and complaints

Pottery Barn Kids is ranked 319 out of 1895 in Furniture and Decor category

Area Served


Payment Methods

American Express

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Pottery Barn Kids Stats

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Number of Calls

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