Pottery Barn Kids Phone Numbers and Emails

Toll-Free Number:

  • (800) 993-4923
    United States
Send Message

Customer Service:

  • (855) 860-1080
    Canada
  • (405) 717-6138
    Outside U.S./Canada

Pottery Barn Kids Emails:

Customer Service
International orders, Member ID and Access Code, Send an order or request quote
Media
Press Inquiries
Is this your business?

How to Contact?

Most Popular Number:

(800) 993-4923
United States
Total calls: 92 Issues resolved: 6 Last call: Feb 1, 2024

What Is the Pottery Barn Kids Customer Service Telephone Number?

Pottery Barn Kids customer service can be contacted by dialing the phone number. The toll-free Pottery Barn Kids contact number is 1-800-993-4923. This is specific for customers who are residents of the United States. If you are a customer from Canada, it’s best to dial a dedicated Pottery Barn Kids phone number, which is 1-855-860-1080. There is a separate phone number to call Pottery Barn customer service for customers from outside the US and Canada. The contact number is 1-405-711-6138. So, no matter your queries and where you are from, you can contact a Pottery Barn Kids number.

What Are Pottery Barn Kids' Business Hours?

Pottery Barn Kids customer service provides 24-hour, seven days a week, and fixed business hours services. You can contact the toll-free Pottery Barn Kids number any time of the day. However, if you want to communicate directly with an expert from the support team, it’s best to chat during Pottery Barn Kids hours. You can enquire about any queries and get the necessary help anytime. Pottery Barn customer service number hours start at 5:00 AM and end at 7:00 PM PT, Monday through Friday.

Can I Contact Pottery Barn Kids Customer Support via Email Address?

Customers can write to multiple Pottery Barn Kids customer service email addresses and share concerns with the support team. If you have to send an order or request a quote, the email address is tradeorders@wsgc.com. The dedicated email address for queries and problems related to all international orders is international@potterybarnkids.com. There is another Pottery Barn Kids customer service email address for member ID and access code concerns. It is trade@wsgc.com. Besides all these email addresses, there is yet another email address to contact. The email address is customerservice@potterybarnkids.com.

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Contact Information

Pottery Barn Kids Website:

Pottery Barn Kids Help Center:

Corporate Office Address:

Williams-Sonoma, Inc.
3250 Van Ness Ave.
San Francisco, California 94109
United States

Fax:

702.363.2541

Pottery Barn Kids Rating Based on 144 Reviews

Rating details

1.7
more details
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Delivery Service

Rating stats

Rating trend

Summary of Pottery Barn Kids Customer Service Calls

99 TOTAL
CALLS
04:45 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pottery Barn Kids?

Shipping and Delivery Question:

  • “Purchase is going to wrong address”
  • “Item not received”
  • “Missing items”

Request for Information Question:

  • “Need help with order”
  • “To find out which toddler chair I ordered last year”
  • “Question regarding discount code”

Product/ Service Question:

  • “Accidentally ordered two of the same product”
  • “Damaged pillowcase”
  • “Chipped/marked product”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel orde”
  • “Cancel”

Return/ Replace Question:

  • “Returns”
  • “Return”
  • “Return label wasn't emailed to me”

Payments and Charges Question:

  • “Unknown charge”
  • “The 25% discount won’t apply and it worked yesterday”

Staff Question:

  • “Manager”

Other Question:

  • “Place order”
  • “Problem placing orderonline”
  • “Furniture”

About

Related Companies

Williams Sonoma, Pottery Barn, West Elm, PBteen, Mark And Graham

Summary

Pottery Barn Kids is a company that offers a wide selection of furniture, beddings and accessories for childrens room. Pottery Barn Kids provides products for furnishing girls' room, boys' rooms, baby rooms, and playrooms. Moreover, at Pottery Barn Kids you will find a wide range of gifts and presents for baby showers, birthdays and other occasions. The company ships to more than 75 countries. Pottery Barn Kids was founded in 1999, and since then it has been offering high quality products at affordable prices. All products provided by Pottery Barn Kids correspond to all standards. Today, Pottery Barn Kids has more than 90 stores all over the USA and Canada.

Pottery Barn Kids reviews and complaints

Pottery Barn Kids is ranked 513 out of 2284 in Furniture and Decor category

Area Served

USA

Payment Methods

American ExpressVISAPayPal

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