Not resolved
1.0
Details
1 comment

horrible customer service, such a rude person I spoke to. They made a mistake on the initals on a backpack I paid 62 dollars for it, they won’t help me fix it or return it.

I always buy from them and now I NEVER will ever again !

So upset and disgusted in this company! I will be telling my entire family to never order from them again.

Product or Service Mentioned: Pottery Barn Kids Backpack.

Reason of review: Not as described/ advertised.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
PotteryBarnKidsSocialTeam
#1373678

Hello, We are sorry to hear of your negative experience with customer service regarding your personalized item and we would be happy to assist you. Please send your order details to support@potterybarnkids.com and a member of our elevated service team will reach out to discuss. Thank you for your time!

Pottery Barn Kids Reviews

  1. 82 reviews
  2. 39 reviews
  3. 12 reviews
  4. 3 reviews
  5. 1 review
Pottery Barn Kids reviews