1311 2nd Ave, New York, NY 10065, USA
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I bought I glider for my nursery 3 weeks ago, received an email saying my order was ready for delivery, reply to it and never received a confirmation. I called 3 times, waited for more than 30 minutes and they don't answer the phone.

Sent emails and nothing too. How do you talk with customer service?? Where is my order that I payed almost $1,400. Never again!

I hope it arrives before the baby! Unbelievable!

Product or Service Mentioned: Pottery Barn Kids Shipping Service.

Reason of review: Order processing issue.

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PotteryBarnKidsSocialTeam
#1390372

I am very sorry to hear your glider has not yet been delivered. I just sent you a private message with my contact information.

I look forward to hearing from you at your convenience.

Thanks,

Brian

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