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I ordered a blanket for my best friends first babies bridal shower. I ordered in 2 weeks before the party.

Got the first blanket, wrong. I call to tell them and spoke with A very rude customer service rep. I explained it is suppose to be the pink blanket with white writing, I was sent a white blanket with white writing, who does that? So low and behold the second one returns, late, and after the baby shower.

On top of IS THE SAME THING I WAS SENT LAST TIME. I call them again and now I am Being told I can't get the blanket that way and how I ordered it is exactly how it comes. Again person I spoke with totally rude.

I would never recommended this company to anyone. Now I hope I just get my money back that I asked for.

Product or Service Mentioned: Pottery Barn Kids Shipping Service.

Reason of review: Order processing issue.

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PotteryBarnKidsSocialTeam
#1325916

Hi,

We are so sorry to hear of your recent experience with your registry purchase. That sounds so disappointing and we would really like to turn this around into a positive experience for you.

Please email us your order information to support@potterybarnkids.com. Thank you, Pottery Barn Kids Social Media Team

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