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Do not buy the Mackenzie food jar. Although the prints are modern, you are better off with the better quality Thermos Funtainer.

The sealant ring kept falling off and was finally lost. When I called to order a replacement ring, they did not sell any, nor did they offer any consolation when I explained the ring is faulty. I basically have a food jar I can no longer use. They did not do anything to try and help the situation.

They just repeated that they are sorry they do not sell replacement rings.

You would think they could at least offer a discount so I could buy another jar. They simply didn't care about losing a customer.

Product or Service Mentioned: Pottery Barn Kids Food Container.

Reason of review: Bad quality.

Monetary Loss: $16.

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PotteryBarnKidsSocialTeam
#1389255

Good Evening. I'm very sorry to hear of your disappointment with your Mackenzie purchase, and I would like to offer my assistance.

When you have a moment, please email your order information to support@potterybarnkids.com, and I will follow up with you shortly. Thank you, Allison

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