New York, New York
Not resolved
1.1
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The worst customer service ever!! Ordered a dresser and a crib for new baby by the time I actually et the furniture the baby will be in a real bed ...

Every time I call I get the same story after I wait on hold for thirty minutes plus each time ... Then I'm told that if I call on such and such a date it possibly can be delivered sooner why wouldn't they call me if that were the case I have to pay top dollar for furniture and then beg for it to get delivered..

Do yourself a favor and purchase furniture elsewhere restoration hardware baby has beautiful furniture around the same pricing and customer service is exceptional... If I don't get my order in the next week I'm cancelling it

Product or Service Mentioned: Pottery Barn Kids Customer Care.

Reason of review: Poor customer service.

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